Lesson 20: Building cooperation: Establish team member's accountability
Schedule some time with individual team members to go over there goals to make sure there is no mis-communication
The next time you delegate a task, make sure you communicate the accountability requirements

Lesson 14: Monitor the implementation of a Plan
How do I do effective monitoring currently?
Ask co-workers what is working and what is not working
"In the absence of clearly defined goals we become strangely loyal to performing acts of trivia"

Focus on outcome based goals stated as "How will I know I've succeeded...." instead of activity based goals stated as (perform, improve, train, or install).
Effective goals are SMART -- specific, measurable, aggressive, relevant, and time-bound
Goals should excite as well as reward

Lesson 13: Recognize human potential in your organization
Invite coworkers to share their visions and goals
Make a point to teach something new to the coworker